A. Introduction:

Welcome to mamargadget.com additionally thusly known as “mama”, “Gadget” or “Mamar Gadget”. We are an online commercial center and these are the terms and conditions overseeing your entrance and utilization of Mamar Gadget alongside its related sub-areas, destinations, portable application, administrations, and apparatuses (the “Website”). By utilizing the Site, you thusly acknowledge these terms and conditions (counting the connected data in this) and speak to that you consent to conform to these terms and conditions (the “Client Agreement”). This User Agreement is regarded as successful upon your utilization of the Site which means your acknowledgment of these terms. On the off chance that you don’t consent to be bound by this User Agreement kindly don’t get to, register with, or utilize this Site. This Site is claimed and worked by Mamar Gadget, an Online shop consolidated under PixL IT,2019.

The Site maintains whatever authority is needed to change, adjust, include, or expel bits of these Terms and Conditions whenever with no earlier warning. Changes will be successful when posted on the Site with no other notification gave. If it’s not too much trouble check these Terms and Conditions normally for refreshes. You proceed with the utilization of the Site following the presenting of changes on Terms and Conditions of utilization establishes your acknowledgment of those changes.

1. YOUR ACCOUNT

To get to specific administrations offered by the stage, we may necessitate that you make a record with us or give individual data to finish the making of a record. We may whenever in our sole and total watchfulness, nullify the username as well as password without giving any explanation or earlier notice and will not be at risk or answerable for any misfortunes endured by, brought about by, emerging out of, regarding, or by reason of such solicitation or negation.

Any agreement between us, regardless of whether for utilization of the site or in connection to the buy of items or administrations through the site will be represented by the laws of Bangladesh, and all gatherings submit to the non-restrictive purview of the Bangladeshi Courts.

2. Your account vs your order

We Only Consider the name of a Mamar Gadget account holder as the owner of and the client of the product(s) which has been ordered from the respective Mamar Gadget account. You should not request any changes in the name of the owner while delivering the product (i.e.: Motor, transmitter, goggles, etc.)

Mamar Gadget retains all kinds of authority to ban/cancel/freeze/unfreeze your account(s) if they think it should be done so. Mamar Gadget is not bound to provide the balance amount (of cashback)to you if your account is blocked/banned. Any kind of balance paid by you through bkash/bank/cash would be refunded to you within a reasonable time period. Please note that it may depend on the calculation of your total payment vs the cashback you received and used.

3. Losses

We won’t be answerable for any business or individual misfortunes (counting however not restricted to loss of benefits, income, contracts, foreseen investment funds, information, altruism, or squandered consumption) or whatever other backhanded or weighty misfortune that isn’t sensibly predictable to both you and us when you initiated utilizing the Site.

4. Corrections TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We maintain all authority to make changes to the Site, its strategies, these terms and conditions, and some other freely showed condition or administration guarantee whenever. You will be dependent upon the approaches and terms and conditions in power at the time you utilized the Site except if any change to those strategies or these conditions is required to be made by law or government expert (in which case it will apply to orders recently set by you). In the event that any of these conditions is regarded invalid, void, or in any way, shape, or form unenforceable, that condition will be considered severable and won’t influence the legitimacy and enforceability of any outstanding condition.

5. Stock availability

The orders are subject to the availability of stock. If there is any problem with stock then the order can be canceled at any time, irrespective of any duration.

6.Delivery Timeline

The delivery might take longer than the usual timeframe/line to be followed by Mamar Gadget. The delivery timeframe is only subject to estimation and please consider and calculate the announced timeframe as working days. It might vary depending upon the circumstances. Delivery might be delayed due to force majeure events which include, but are not limited to, political unrest, political event, national/public holidays/official holiday(s), etc.

Pre-Order Delivery Timeline: Maximum delivery time is 16 weeks. Delivery time may change due to china holidays and only working days are counted. After an order, it may take 1-2 weeks to process all the products and send them to our china warehouse. The importer will process the parcel for shipment. This may take one week depending on the current shipping situation in china. From the shipment date, it takes 1 week to come in BD. After that BD customs will process the parcel for delivery this may take up to 1 week.

Please note that,

i) Delivery time will not start from when you complete your payments.

ii) Delivery time starts from when we complete the process of your products and after we pay and the order is confirmed by the supplier. [You can check the Shipping tracker for updates]

iii) Delivery starting time may change depending on your product availability, price, cost, extra charge.

iv) Difference from Bangladesh time, holidays, weather, a political, system error may affect the delivery time.

Regular Delivery Timeline:

Regular delivery or cash on delivery may take 2/5 days in-side Dhaka by our currier partners PaperFly, Steadfast. This may change due to error, bad weather, VIP Movements, political, Holidays, etc. Outside Dhaka, depending on the type of products we can use PaperFly, Steadfast, or Shundarban Currier as per their delivery time. Delivery attempts will be taken within 48 hours.

Please note that,

i) Fragile and/or Sensitive items (example Electronics, Home appliances, decorative items, crockeries, etc.) may be excluded from the above conditions.

ii) Delivery charge(s) may apply if the seller fixed the price of the product without adding a delivery charge.

iii) Waiver of the delivery charge(s) may depend on different circumstances such as delivery area, road conditions, transportations cost, etc.

iv) liquid items, gymnasium instruments, and any kind of product that may require special carrying facilities are excluded from the above condition.

v) If collection or delivery of a Consignment takes place at your premises, we shall not be under any obligation to provide any equipment or labor or any associated cost(s) which, apart from the driver collecting the Consignment, may be required for loading or unloading of a Consignment. The delivery charge does not include any installation cost. Installation cost (if there is any) is subject to the supplier’s policy.

vi) Provision of the home delivery is/are subject to carrier and sellers’ delivery policy.

vii) If any delivery fails due to customer negligence or any other reason from the customer end then the customer is bound to pay the return courier charge(s) as well as the redelivery charge(s).

7. Returns Policy

1.If your item is faulty/harmed or mistaken/deficient at the hour of conveyance if you don’t mind, please get in touch with us inside the pertinent return window. Your item might be qualified for discount or substitution relying upon the item class and condition.

2. Please note that a few items are not qualified for arrival if the item is “Never again required”.

3. For gadget-related issues after use or the lapse of the arrival window, we will allude you to the brand guarantee focus (if relevant).

4. Please note that you should keep and be able to provide proper documentation and proof about your return/refund claim (i.e. unboxing video, receiving invoice, etc.).

5. Customer has to request for refund within 24 hours after delivery.

6. Delivery Charge(s):

Inside Dhaka, the minimum delivery charge is 50 Taka & 70 Taka for 1kg products. Extra 30 Taka per Kg if added weight. Outside Dhaka, the minimum charge is 100-120 Taka for 1 kg as per PaperFly, Steadfast, or Shundarban Currier.

9. Cancellation

Mamar Gadget retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason.

  • After assigning a product to delivery man you can’t cancel the product (if payment is pertially or fully done).
  • If canceling a product after taking delivery process user have to pay the return charge.
  • Pre-order products can’t be cancel once the payment is done by our side.

10. Payments:

Regular Payments:

  • Cash on delivery is applicable if the product’s price is less than the 3000 Taka.
  • Customers have to Carrey the Delivery charge.
  • If the product price is more than 3000, Taka the at list 50% of price have to give in advance for cash on delivery.
  • If the price of the product is less than 250 Taka then 100% advance is required.

Pre-Order:

  • Minimum 70% of the total price of the product have to pay for pre-order
  • Pre-order money is 100% non-refundable.
  • No amount limit for pre-ordering
  • product price may change less/more depending on stock, shipping charge, unexpected error, TAX, Customs issue, error in products, extra weight, packing, etc
  • Delivery Time may extend if their any issue with the customs, holidays, political, VIP movement, Weather, System error.

11. Payment Methods:

  • Suggested payment methods is by Bank Transfer.
  • Bkash, Nogot, Rocket payment – Cash out charge will be applicable.

11. Refunds

  • For reguler order After completing point number 7. if return is aplicable then customer can change the product or take payment refund.
  • If product damange by the delivery partners then after investigation if damage by our wrong packaging customer will get changed produts or if the product is not in stock the product price will be refunded.
  • If customer wants intact product no warrenty & refund will be aplicable. [We will check eatch product before delivery and take records of that products ]
  • No exchange will be aplicable before or after delivery without any problem in the product.
  • Refund process may take up-to 30Days.

For Pre-Order:

  • Pre-Order payments are 100% non-refundable.
  • Only if we can’t provide the product or product came with defects & defects caugth by our end before delivery then customer can get a refund.
  • If product damange by the delivery partners then after investigation if damage by our wrong packaging customer will get changed produts or if the product is not in stock the product price will be refunded.
  • Refund process may take up-to 30Days.
  • If customer wants intact product no warrenty & refund will be aplicable. [We will check eatch product before delivery and take records of that products ]
  • No exchange will be aplicable before or after delivery without any problem in the product.